At Olliehee, we want you to shop with confidence and love your purchase. If for any reason you’re not completely satisfied, we offer a simple and hassle-free return and refund process.
Free Returns Within 30 Days
- We offer free returns and exchanges within 30 days of receiving your order. No restocking fees will be charged.
- To qualify for a return or exchange:
- Items must be unused, unwashed, and in original packaging.
- Proof of purchase (order number or receipt) is required.
Return Shipping Costs
- For defective, damaged, or incorrect items, Olliehee will cover the return shipping costs.
- For other reasons (e.g. change of mind, wrong size/color ordered), return shipping costs are the responsibility of the customer.
Refund Process
- Once we receive and inspect your returned items, we’ll notify you of the approval status.
- Approved refunds will be processed to your original payment method within 5-10 business days.
How to Initiate a Return
To start a return or exchange, please contact our customer service team:
- Email: service@emna.shop
- Phone: +1 (918) 523-9084
- Address: 6721 E 87th Pl, Tulsa, OK 74133, USA
We’re here to help and ensure you have a pleasant shopping experience.
Thank you for choosing Olliehee!